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returns policy
Every buyer is eligible for a refund for up to 30 days after purchase.
Faulty Items
If an item arrives faulty/damaged, or becomes faulty/damaged within 30 days of purchase, the buyer is given a choice between a replacement sent free of charge, or a full refund.*
Non-faulty Items
If a buyer changes their mind about an item within 30 days of purchase, they can send it back to us and receive a refund, but the buyer is responsible for return postage costs. Postage costs usually range from £1.55 for small items to £3.25 for larger items.
If you have any questions or queries
*Photographic evidence of faulty/damaged item must be provided in order to qualify for a replacement/refund.
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